Integrations

Integration health — Everything we sent to GoHighLevel, everything it sent back, and every lead your vendors posted in. Admins only; agents don’t get this tab.

The dialer writes to GoHighLevel constantly: tagging a contact with the disposition an agent picked, updating contact fields, marking a contact Do-Not-Call, posting a finished call and its recording to the contact’s timeline, and creating a contact for someone who rings in and isn’t in GoHighLevel yet. GoHighLevel writes back too, telling us a contact was created, updated or deleted, had its tags changed, or was marked Do-Not-Call. This tab is the record of both halves, and whether each one worked.

Every row is a plain sentence, not a technical log line — Tag contact as “dialer-sale”, Update 3 contact fields, Log completed call recording to GoHighLevel timeline, GoHighLevel changed a contact’s Do-Not-Call flag.

Leads your vendors post in are the third thing recorded here, and they’re their own Source: pick Vendor posts to see only those. A lead you turned away — a duplicate, a do-not-call number — shows as Rejected carrying the same response code you sent back to the vendor, so it’s the screen to open when a vendor asks why their leads aren’t arriving.

Filters

Filter	Options
Date range	All time, Today (the default here), Last 7 days, Last 30 days, or Custom range — pick From and To, then Apply
Source	All, We called GHL (something we sent), GHL called us (something GoHighLevel told us), Vendor posts (a lead a vendor sent in)
Result	Failures (the default), Rate-limited, Everything
Search box	Search what happened… — matches the sentence in the What happened column

Anything you change from the defaults shows as a removable chip under the filters, with Clear all beside them. Reset in the header does the same job as Clear all: both put Source, Result and the search box back to their defaults, and neither touches the date range.

An empty tab is the healthy state, not a broken one

This is a failure monitor, not a traffic log. It opens on Failures for Today, and the message you want to see is No integration failures in this range — everything reached GoHighLevel. Switching to Everything usually doesn’t add rows either: successful writes aren’t kept unless success logging has been switched on for your account, which it isn’t by default. Don’t read an empty Everything as “nothing happened”.

The table

Column	What it shows
Time	When it happened, in your timezone
What happened	The plain-English sentence. On something we sent, how long GoHighLevel took to answer, in milliseconds
Result	The badge below
Related	View contact → when the event was about one specific contact. It opens that contact in GoHighLevel, in place of this screen

Result	What it means
OK	We sent it and GoHighLevel accepted it
Processed	GoHighLevel told us something, or a vendor posted a lead, and we handled it
Rate-limited	GoHighLevel refused it because too much was sent at once
Failed (404)	It didn’t land — the number is the status code that came back. Failed on its own means it never got far enough to have one
Rejected (210)	A vendor’s lead that we turned away on purpose — the number is the response code the vendor got back, listed in full on their posting instructions

Reading a failure

Click any row to expand it. You get a labelled list — Source (We called GoHighLevel, GoHighLevel called us or A vendor posted to us), When, the status or response code, and Latency — never a wall of code. Copy technical details puts the underlying message on your clipboard, which is what to send on if you’re asking for help.

Then act on it:

• A failure means that change wasn’t in GoHighLevel at that moment — a tag, a contact field, a recording on the timeline. Open that contact in GoHighLevel to see whether it’s there now, and put it right by hand if it isn’t.
• A failure on creating an incoming caller is the one with no contact to open: that caller has no record at all, so their call shows as a plain phone number on Calls with nothing to click. Add them by hand if it was a caller worth keeping.
• A single Rate-limited row is usually self-correcting. We slow our own writes down for a moment when GoHighLevel says to. A run of them means the account is pushing more at GoHighLevel than it will take.
• The same failure on every row points at the connection to GoHighLevel rather than at any one contact. That’s the point to copy the technical details and get in touch.
• A Rejected vendor lead is not a fault to repair — it’s your own rules working. The response code says which rule: a duplicate you’d already been sent, a number on your do-not-call list, a number outside the area you dial. Send the vendor the code if they’re asking why a lead didn’t arrive.

How long rows are kept

Stated at the foot of the table: Failures are kept 90 days, successes 7. A failure from three months ago is gone, so investigate while it’s fresh — and note that the date range can’t reach back further than the rows that still exist.